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Contact

Let's keep your ship sailing

Whether it is an emergency afloat repair, a planned drydock, spares at the next port, a marine survey, or our maritime AI platform - tell us what you need and a ShipSmith specialist will get back to you fast.

  • 24/7 emergency response
  • 180+ ports worldwide
  • Reply within 1 business day

Request a quote

Tell us about your vessel and the scope - we'll come back with a clear, costed plan. No obligation, no jargon.

What happens next

  1. Step 1 We receive your enquiry Your message lands with the right specialist team - repair, surveys, spares or AI.
  2. Step 2 A specialist reaches out We reply within one business day - faster for anything flagged as an emergency.
  3. Step 3 You get a clear, costed plan Scope, timeline and price laid out plainly, ready to mobilise at the next port.
Global presence

Find us at your port

A head office in Kolkata and hands-on presence across the major ports - so help is rarely far from your next call.

  • HQ

    Kolkata, India

    6WS8D Mani Casadona, Street No 372, Action Area 1, New Town, Kolkata, West Bengal 700156, India

  • Port presence

    Mumbai, India

    Mumbai Port Trust

  • Port presence

    Haldia, India

    Haldia Dock Complex, West Bengal

  • Port presence

    Singapore

    Port of Singapore Authority

  • Port presence

    Dubai, UAE

    Port Rashid

  • Port presence

    Port Said, Egypt

    Port Said

Good to know

Contact questions, answered

A few things people ask before getting in touch.

How fast will I hear back?

We reply to enquiries within one business day. For emergency afloat repairs, use WhatsApp or call us directly - our response desk is staffed around the clock.

Which ports and regions do you cover?

We operate across 180+ ports worldwide, with a hands-on presence at Kolkata, Mumbai, Haldia, Singapore, Dubai and Port Said. If your vessel is calling elsewhere, ask us - our network usually reaches it.

What should I include in my enquiry?

The vessel and its current or next port, the scope of work, and your timeline. Even a rough outline lets us route you to the right specialist and come back with a meaningful first response.

Can you help with the ShipSmith AI platform too?

Yes. The same team handles enquiries for our maritime AI platform - mention it in your message, or visit ShipSmith AI directly, and we will set up a walkthrough.