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Terms of Service

Last updated: 14 June 2026

These Terms of Service (“Terms”) govern your access to and use of the shipsmithgroup.com website operated by ShipSmith Group (“ShipSmith Group”, “we”, “us”). The maritime services we provide - ship repair and retrofit, spares supply, marine surveys and audits, and our AI platform - are delivered under separate quotations and service contracts; where those terms conflict with these, the service contract controls.

1. Agreement to these terms

By accessing or using the shipsmithgroup.com website you agree to these Terms. If you do not agree, please do not use the website. If you use the website on behalf of an organisation, you represent that you are authorised to accept these Terms for that organisation.

2. The website and our services

The website provides information about ShipSmith Group and its services. It is informational: it is an invitation to enquire, not a binding offer. The scope, price and terms of any work are fixed only in a written quotation and service contract signed by both parties. Nothing on this website constitutes professional, engineering, classification or regulatory advice.

3. Acceptable use

You agree to use the website lawfully and not to: interfere with or disrupt the website, its security or its infrastructure; attempt to gain unauthorised access to any system or data; scrape, harvest or copy content except as permitted, or misrepresent your affiliation; or upload malicious code or use the website to transmit unlawful or harmful material.

4. Intellectual property

The website and its content - including the ShipSmith name and marks, logos, text, graphics, photographs and software - are owned by ShipSmith Group or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive licence to view the website for your internal, non-commercial evaluation. No other rights are granted; you may not reproduce, distribute or create derivative works without our written consent.

5. Your submissions

If you send us enquiries, feedback or suggestions, you grant us a non-exclusive, perpetual, royalty-free licence to use them to operate and improve our services. Please do not submit confidential information through the website’s public forms; information shared during a contracted engagement is handled under the relevant service contract and our Privacy Policy.

6. Quotations, fees and contracts

The website is free to browse. Pricing for our services is provided by quotation and confirmed in a service contract. Payment, milestones, cancellation and refunds are governed by that contract and summarised in our Refund Policy.

8. Disclaimers

The website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. Any figures, timelines or outcomes described are illustrative and indicative only; actual results depend on the vessel, scope, conditions and applicable regulations, and are confirmed only in a signed contract. Our AI tools support human decision-making and do not replace the professional judgement of qualified seafarers, surveyors and officers; operational, safety and compliance decisions remain the responsibility of the user.

9. Limitation of liability

To the maximum extent permitted by law, ShipSmith Group and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising from your use of the website. Our total aggregate liability arising from or relating to the website will not exceed one hundred US dollars (US$100). Liability for contracted services is governed exclusively by the relevant service contract. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless ShipSmith Group from claims, damages and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the website.

11. Suspension and termination

We may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or to protect the website. Provisions that by their nature should survive termination - including intellectual property, disclaimers, limitation of liability and governing law - will survive.

12. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. The courts located in India will have exclusive jurisdiction over disputes arising from these Terms, subject to any mandatory rights you have under local law.

13. Changes to these terms

We may update these Terms from time to time. Changes take effect when posted, and we will revise the “Last updated” date above. Your continued use of the website after changes constitutes acceptance.

14. Contact

Questions about these Terms can be sent to [email protected].

This document is provided for general information and does not constitute legal advice. Questions? Write to [email protected].